Updated April 10th 2020
The following additional terms, which can be accessed from the footer of our site, or by following the links below, will also apply to your use of our site:
What Personal Data We Collect
We regard your privacy as important. Information we collect from you, where you choose to provide it to us, enables us to send you information about products and services in which you register an interest. By providing us with your information, you consent to us processing it for this purpose, as well as participating in our lead generation program if you are requesting services. By visiting our website, you are accepting and consenting to the practices described in this policy.
When you provide your Information to us, you consent to the collection, storage and use of your Information by us and third parties in accordance with the terms set out in this Policy.
Contact Forms & Purchases
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number, mailing address.
We do not receive your credit card information directly as this is processed by third parties such as Paypal or Stripe (you can read more about these companies below). You may, however, visit our site anonymously by deactivating cookies in your web browser.
Google Analytics & Other Cookies
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
- Information from other sources. We may receive information about you if you use any other website we operate or other services we provide. We also work closely with third parties (including, for example, business partners, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Why we Collect Personal Data
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
- To provide you service, or put you in touch with a partner who can provide you service as requested by yourself
If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We Use the Following Cookies
- Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping cart.
- Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.
- Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Who We Share Your Data With
We share your data with the following service providers:
- Google Drive: For archiving, operational, accounting and organizational purposes, we may store data you provide us in Google Drive. You can learn more about Google Drive’s Policies here.
- Ecwid eCommerce: We use Ecwid eCommerce to process transactions on our website. You have the right to access your data, delete, edit, restrict certain data uses. On daniella.io/store, head over to Sign In and enter your account. You can update or delete your information there. If you require any assistance, please contact firstname.lastname@example.org. Learn more on this page.
- YouTube & YouTube Analytics: We embed YouTube videos to provide you video content and improve your experience using our products. You can read the Youtube Privacy Guidelines here.
How Long We Retain Your Data
We retain your personal data for so long as is necessary with regard to the purposes for which it was collected or lawfully further processed, or for so long as may be necessary in light of our legal obligations.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we Send your Data
We may store your information in hard copy or electronic format, in storage facilities which we own and operate ourselves, or that are owned and operated by our service providers. It is possible that some of the information about you that we hold may be transferred to, and stored at, a destination outside the European Economic Area (’EEA’) which may not provide the same level of protection as within the EEA. It may also be processed by personnel operating outside the EEA who work for us, one of our service providers or someone else. Any such transfers of personal data outside the EEA will comply with the requirements of the Data Protection Acts 1988 and 2003. By submitting your personal data, you agree to this transfer, storing or processing.
How We Protect Your Data
While we take these steps to maintain the security of your information, you should be aware of the many information security risks that exist and take appropriate care to help safeguard your information. The nature of the internet is such that we cannot guarantee the security of the information you transmit to us electronically, and any transmission is at your own risk. We store information you provide to us on secure servers and deploy appropriate technical and organisational security measures in the storage and disclosure of your personal data to try to prevent unauthorised access or loss.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.
We may be contacted at email@example.com or by mail at the following address: CP 201, J1H 5H8, Sherbrooke, QC